Repair and return equipment to Denmark: EVO, ION, XMB, Y.SMART and Y.XPO
By completing the Return Equipment Form you will automatically receive an e-mail containing all the provided data and an individual RM number. Please refer to this specific RM number for all related transactions. You can return the product for service once your shipment is clearly labeled with your RM number.
Please follow these important shipping instrutions:
- Shipping from an EU country to Denmark, these rules apply - click here
- Shipping from a country outside the EU to Denmark, these rules apply - click here
Portable and mobile products are classified as dangerous goods. Please take all needed precautions before sending the products, per the Material Safety Data Sheet.
After examining the product, you will receive a quote from Comet X-ray. Repairs will only be executed based on a formal purchase order.
Please note that repairs valued 1000 EUR or less excl. VAT, freight, etc., will automatically be repaired without prior quotation.
If needed, we can help you arrange the return freight back to you after repair. You will cover all freight costs.